Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: Name, email address, phone number when you contact us
- Usage Data: Information about how you use our website and services
- Cookies and Tracking Data: Information collected through cookies and similar technologies
- Technical Information: IP address, browser type, device information
How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To analyze website usage and optimize user experience
- To communicate with you about our services and updates
- To ensure security and prevent fraud
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Types of Cookies We Use:
- Necessary Cookies: Essential for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to personalize marketing content and advertisements
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To trusted service providers who assist us in operating our website
- When required by law or to protect our rights, property, or safety
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your personal information
- Object to processing of your personal information
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that we have collected personal information from a child under 13, please contact us immediately.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: epoktechnology@gmail.com
- Phone: +255 738 295 123
- Address: Dar Es Salaam
Last Updated: April 8, 2026